6 Simple Ways to Find Out If A Moving Company is Reputable


Moving can be stressful, but it doesn’t have to be. An easy way you can avoid the pressures of relocating is by hiring professionals to take care of the job for you. The right people can make a challenging transition easy (even exciting!) for you and your family.

There are many great movers in Canada, but it can be difficult to pick one. When choosing a moving company, it’s important to do your research to ensure you know exactly who you’re entrusting your possessions to. After all, your belongings are more than ‘stuff’– they are your life and memories.

Check out these 6 tells to help you pick the right mover for you.

Get a Recommendation

Go with a name you know. A good starting place is to ask family and friends for names of movers. They will be able to tell you about their experience. When you’re ready to reach out to those you’ve narrowed your list to, think of questions to ask the company and address any concerns upfront with them.


There are a number of organizations and affiliations to help you make an informed decision. The Better Business Bureau and the Canadian Association of Movers are great resources to get background on a moving company. Look into the moving company’s years of business, ratings and reviews. If there were complaints filed, how were they resolved and were they done quickly.

Ask Questions

Don’t be afraid to ask the moving company for information on their practices and policies. Getting a clear idea of what the company’s processes are will give you good insight into how protected your belongings will be. Some great questions to ask are; is the mover insured; where will your possessions be stored; how complaints are handled.

Moving Reviews

Moving reviews are a genuine way to gain insight on a moving company’s service and steer your decision. Take a look at trusted sites like Google, Facebook, BBB and HomeStars, Read both the good and poor reviews to help you make your decision.

Get a Quote

Once you have narrowed down your search, contact a few companies for a free moving quote. The moving company will schedule an appointment at your home to estimate how much your move will cost. During the in-home estimate, you’ll want to show them everything you’d like moved. Advise the mover of any special services you will require such as packing, crating, appliance servicing, car transportation or storage.

Question quotes that are substantially lower than others. A low ball quote could result in poor service or additional charges upon delivery.

Go With Your Gut

It never hurts to follow your instincts. If you haven’t built trust with a particular moving company, don’t leave your most cherished possessions to them. There are many more reputable movers near you for hire.

Taking the time to ask for references and contacting potential movers will help you make the right choice. A moving company is meant to reduce your stress, not add to it.